Overview
We want you to love your purchase. If for any reason you’re not satisfied, you can return your order within 14 days of delivery for a refund or exchange.
Conditions for Returns:
– Items must be unworn, unwashed, and in their original packaging with tags attached.
– Returns must include proof of purchase (order confirmation email).
– For hygiene reasons, we cannot accept returns on certain items (e.g. underwear, face coverings).
How to Return:
1. Email our customer service team at info@eleganceapparel.com with your order number.
2. We’ll send you return instructions and a returns label.
3. Refunds will be processed within 7 working days of receiving your returned item.
Need help?
Contact us at info@eleganceapparel.com for questions related to refunds and returns.
